Privacy Policy

This policy describes the way we collect, store, use and protect your personal information. We may amend this policy at any time by posting it on our website. The revised version will be live at the time we revised it.

On the c-vista website (www.cvista.co.uk) we are committed to protecting your privacy at all times. The information we collect about you when you become a member is used to process your orders and to provide a more personalised experience on our site.

Included in this policy:

1. How we collect information about you
2. How we use cookies
3. How we protect and store personal information
4. How we share personal information with other parties
5. How you can access or change your personal information
6. How you can contact us about privacy questions

1. How we collect and use information about you
When you become a c-vista customer we request the following information from you: your name, (company name), address, telephone and email address. This information is used to process your order, to contact you regarding an order or to send you periodic newsletters. We also ask you to provide a unique log-in password so that you can access your c-vista customer details at any time. We do not have access to this log-in information.

When you visit our site we automatically log your IP address, your browser type and your access times. We utilise this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximise your enjoyment of the site. Log files are not tied to personally identifiable information.

2. How we use cookies
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

3. How we protect and store personal information
Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymised so that it does not identify a specific person.

We protect your personal information by maintaining physical, electronic and procedural safeguards. We use computer firewalls and data encryption, we enforce physical access controls to our premises and files, and we authorise access to personal information only for those employees who require it to process your orders and offer you the best possible service. Our site uses a 128 bit encrypted SSL to increase the security of our customer’s personal information.

c-vista do not store the financial details of our customers.

4. How we share personal information with other parties
We do not share your personal information with any parties for any purposes other than to process your orders.

5. How you can access or change your personal information
After becoming a c-vista website member you can access or change your personal information by clicking on the 'My Account' link at the top of any page, entering your email address and password when prompted and clicking the Edit Information button. The changes you make will be reflected in our database instantly. If you wish to de-activate your account, you may contact us through the 'Contact Us' section.

6. How you can contact us about privacy questions
We welcome your comments and questions about our privacy policy - or anything else you might want to talk to us about regarding c-vista. To contact us click here.